Shipping policy

Shipping Policy

Thank you for shopping with Pink Princess! We’re committed to ensuring your jewelry reaches you safely, promptly, and beautifully packaged.

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Processing Time

All orders are processed within 1–3 business days. During high-volume periods (e.g., holidays or sales), processing may take up to 5 business days. Custom or made-to-order pieces may require additional time—estimated processing time will be clearly stated on the product page.

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Shipping Rates & Delivery Estimates

Please note: Delivery times are estimates and may vary based on location, customs delays, or unforeseen events.

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Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

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Shipping Locations

We currently ship in the US only.

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Lost or Damaged Packages

We are not responsible for lost or stolen packages once they are marked as delivered. If your package is lost in transit or arrives damaged, please contact us at contact@shopprincesska.com within 7 days of delivery. We’ll work with the carrier to resolve the issue or offer a suitable solution.

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Questions?

If you have any questions about your order or our shipping policies, feel free to reach out to us at contact@shopprincesska.com. We’re happy to help!